WIRA Forum Privacy Policy

About WIRA Forum
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WIRA Forum Privacy Notice

Last Updated: 3 April 2026

This Privacy Notice explains how RICRYM SDN BHD (“RICRYM”, “Company”, “we”, “us”, or “our”) collects, uses, stores, shares, and otherwise processes personal data in connection with the official WIRA Forum at http://forum.wira.org (the “Forum”).

This Privacy Notice applies only to personal data processed in relation to the Forum. Other WIRA products and services, including the game, launcher, websites, in-game systems, support channels, and related services, may be governed by separate privacy notices or broader policies.

By accessing or using the Forum, you acknowledge that your personal data may be processed as described in this Privacy Notice, subject to applicable law.

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What this Notice Covers

This Privacy Notice applies to personal data collected when you:

  • create or use a Forum account;
  • browse, read, post, reply, message, or otherwise participate in the Forum;
  • contact us in relation to the Forum;
  • submit reports, moderation appeals, or support requests relating to the Forum; or
  • interact with Forum-related features, notifications, settings, or communications.

By using the Forum, you understand that information you choose to make public, such as posts, replies, profile details, and other visible activity, may be accessible to other users and, where applicable, to the public depending on the Forum’s settings.

Types of Data We May Collect

Depending on how you use the Forum, we may collect and process:

1. Account and Profile Data
This may include your username, display name, account identifiers, email address, profile preferences, country or region, age confirmation, and account settings.

2. Forum Activity Data
This may include posts, replies, direct messages where applicable, drafts, likes, bookmarks, reports, moderation history, login activity, reading activity, and other interactions with Forum features.

3. Device and Technical Data
This may include IP address, browser type, device type, operating system, log files, cookies, session data, diagnostics, and security-related technical information.

4. Support and Communication Data
This may include support requests, moderation appeals, abuse reports, emails, contact forms, and other information you choose to provide to us.

5. Cookies and Similar Technologies
The Forum may use cookies and similar technologies to maintain sessions, remember preferences, support login functionality, analyse traffic, improve performance, and enhance user experience.

How We Use Personal Data

We may use personal data for the following purposes:

  • to provide, operate, maintain, and improve the Forum;
  • to create and manage user accounts;
  • to authenticate users and secure access;
  • to support core Forum functionality, preferences, and notifications;
  • to moderate content and behaviour;
  • to investigate abuse reports, disputes, suspected violations, or security concerns;
  • to communicate service updates, account alerts, moderation notices, or support responses;
  • to analyse usage, troubleshoot issues, and improve reliability and performance;
  • to comply with legal obligations, regulatory requirements, or dispute-related needs; and
  • to protect the rights, property, security, and operations of the Company, its users, and third parties.

Legal Bases and Compliance

Where required by applicable law, we will process personal data only where we have a valid legal basis to do so, including where processing is necessary:

  • to provide the Forum and perform our obligations to you;
  • for legitimate business, security, moderation, operational, or legal interests;
  • to comply with applicable legal obligations; or
  • based on your consent, where consent is required.

If personal data is processed in or in connection with Malaysia, such processing may be subject to the Personal Data Protection Act 2010 and related requirements.

Sharing of Personal Data

We may share personal data with:

  • service providers, vendors, and contractors who help us operate or support the Forum;
  • hosting, cloud, analytics, communications, moderation, security, and technical support providers;
  • professional advisers, auditors, insurers, and legal representatives;
  • law enforcement, regulators, courts, or public authorities where required by law or reasonably necessary; and
  • affiliates or counterparties involved in a restructuring, financing, merger, acquisition, or sale of business assets.

We do not sell personal data in the ordinary sense of selling customer lists for unrelated third-party marketing.

International Transfers

Because the Forum may be made available internationally, personal data may be processed in countries other than your own. Where required by applicable law, we will take reasonable steps to ensure appropriate safeguards are used for cross-border transfers.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Notice, including to:

  • provide and maintain the Forum;
  • preserve business, moderation, and security records;
  • resolve disputes;
  • enforce our Terms, policies, and rules;
  • comply with legal obligations; and
  • protect our rights and operations.

Retention periods may vary depending on the nature of the data and the reason it was collected.

Security

We take reasonable technical and organisational steps to help protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no system or method of transmission can be guaranteed to be completely secure.

You are also responsible for protecting your account credentials and devices, and for notifying us promptly if you believe your account has been compromised.

Your Rights

Depending on the laws that apply to you, you may have rights to request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal data, and in some cases data portability or withdrawal of consent.

These rights are not absolute and may be subject to legal, security, operational, moderation, or recordkeeping exceptions.

To make a privacy-related request, please contact us using the details below.

Children and Minors

The Forum is not intended to be used in breach of applicable age requirements. If we become aware that personal data has been collected in a way that does not comply with applicable law, we may take steps to delete it, restrict the account, or seek parental or guardian confirmation where appropriate.

Changes to this Privacy Notice

We may update this Privacy Notice from time to time.

If we make material changes, we will take reasonable steps to let you know through appropriate channels, such as the Forum, website, email, account notice, or other relevant means.

Unless otherwise stated, an updated Privacy Notice takes effect on the date shown in the updated version.

Contact Us

For privacy questions, requests, or concerns relating to the Forum, please contact:

[email protected]

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