Popout errors after click the game

popo123456 · June 10, 2026, 10:55am

WIRA Bug Report

Bug Title:
Popout 2error after click the game

Summary:
Popout 2 ‘error’ after click the game. Please refer the attachment
Thanks

Steps to Reproduce:

Restart the launcher (Result - same issue)
Restart pc (Result same issue)

Date & Time of Issue:
Evening 10 June 2026

System Specifications

OS:
Windows 11 Pro 64-bit

Processor:
Intel Core i5 10th Gen

Memory:
16 GB RAM

Graphics:
NVIDIA GeForce RTX 3060 Series

DirectX:
E.g. Version 12

Storage:
1 TB SSD

Xennyara · June 12, 2026, 3:11am

Hi there @popo123456,

Thank you for reaching out.

To further assist our investigation, kindly follow the guide in the link below on submitting the client issue you are facing through the Launcher:

How to Report Client Issues via the Launcher

Reports submitted directly through the launcher will automatically include the relevant client logs and crash information required by our team for troubleshooting.

popo123456 · June 12, 2026, 10:34am

Hi Xennyara,

Are you able to transfer the ticket to the respective section?

Thanks

Xennyara · June 15, 2026, 2:26am

Hi @popo123456

The ticket is already in the correct section.

The upcoming update targeted for release this month is expected to resolve the problem you are experiencing.

In the meantime, if you experience an issue with either the client or launcher, you may send a report directly from the launcher that has an automated reporting feature as mentioned in the guide above.